خدمة عملاء CRM / CSR representative jobs
تاريخ اضافة الاعلان : 2022/07/01محتوي الاعلان
نص الاعلان : An E- commerce company is located in 6-OCtober City
is looking for CRM / CRS specialist to be hired immediately with attractive salary& Benefits
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
*Collects and enters orders for new or additional products or services.
*Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.
-Ensures that appropriate actions are taken to resolve customers problems and concerns.
-Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Requirements:
*Excellent communication skills including active listening.
*Very good command of English & a second language would be preferred
*Service-oriented and able to resolve customer grievances.
*Proficient computer skills with the ability to learn new software.
السعر : 8000
تصنيف الاعلان : وظائف خالية في مصر
الوسوم:6 اكتوبر, الجيزة
بيانات المعلن
اسم المعلن : E-Commerce
رقم التليفون : 01091817800
ابحث عن اعلانات مشابهة
is looking for CRM / CRS specialist to be hired immediately with attractive salary& Benefits
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
*Collects and enters orders for new or additional products or services.
*Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.
-Ensures that appropriate actions are taken to resolve customers problems and concerns.
-Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Requirements:
*Excellent communication skills including active listening.
*Very good command of English & a second language would be preferred
*Service-oriented and able to resolve customer grievances.
*Proficient computer skills with the ability to learn new software.